In today's competitive tourism market, it’s not enough to simply have a beautiful website or offer unforgettable experiences. The majority of travelers — over 90% — start their search for vacations and tours online, and if your business isn’t visible in those search results, you’re missing out on potential bookings. That’s where Google Ads comes in
Here's How to Optimise Your Marketing Budget and Increase ROI in Tourism
When it comes to optimising your marketing budget to increase ROI, there is no shortage of DIY guides on the internet. The only catch? Most of them either offer generic one-size-fits-all approaches to marketing regardless of industry or get so technical that you need an MBA just to decipher the content. We’re here to help.
Read on for our definitive guide to increasing ROI through smart marketing, specifically made for the tourism industry and translated from jargon to real talk.
Pool your resources and content for maximum return on investment
No matter the industry, the aim of marketing remains the same: ensuring your investment pays off. In tourism marketing, that investment likely includes costs like content creation, social media paid ads, Google ads, SEO through blogs, and OTA management like Booking.com and The Hotels Network.
Since many tourism operators oversee more than one product–whether that be different lodges in various locations or tour itineraries to diverse destinations–one of the best ways to increase ROI is to pool your resources through a collective marketing strategy.
Image: Thonga Beach Lodge, an Isibindi Africa Lodge
What is a collective marketing strategy?
This is an inclusive marketing strategy that combines content and ads for both your umbrella brand and your individual offerings. Start by knowing what your overall brand stands for, as well as what makes each offering unique. Once you know that, you can break up your content and paid ads strategy accordingly.
Here’s how our digital marketing agency for tourism optimises our client’s budgets (and how you can, too!):
- Select 1-2 brand pillars that speak to your complete tourism offering
- Add 1 dedicated brand pillar for each of your individual accommodation or tour offers
- Create at least 1 social media post and 1 paid ad on each of these brand pillars monthly
- Add regular blogs that speak to these content pillars to improve SEO over the long run
Be adaptable with your marketing budget
The tourism industry moves in seasons, and your budget should, too. You likely know exactly when your high and low seasons are–that expertise is essential to your marketing budget as well.
A combined strategy means keeping an eye on which lodge may need a little love, or which tour isn’t getting the awareness it deserves. Shift your social media and Google ad costs over to the content and paid ads that speak to that offering, and away from products that are already booming, to ensure your investment is spent wisely.
The advantages of a combined strategy are immense:
- A collective social media budget can optimise your daily spending for better results
- Combined content costs can be reused across individual campaigns and increase brand awareness
- Blogs published on individual sites can be reused or linked to your main site–great for Google rankings and SEO!
- Umbrella tracking across all your linked sites and content means that you get to know your users’ behaviour faster and can adapt your strategy in real-time
Marketing for tourism is a niche skill, but one that can be simplified with the right strategy while increasing your brand’s ROI. See how we implement this strategy with significant results in the upcoming Part 2 of this series: Here’s How to Increase Your ROI in Tourism with Smart Marketing - CASE STUDY.
Eager to trial our collective marketing strategy for your tourism business? Reach out to us for a consultation or browse our services.
Further Reading
Yesterday, at the Africa Tourism Leadership Forum in Gaborone, Botswana, I had the opportunity to sit on an inspiring panel titled “AI-Driven Futures in Tourism”. AI is not something to fear; it's a powerful ally that can help us connect with the right audience and enhance customer experiences like never before. Let’s dive into how AI can revolutionize your digital marketing efforts and, in turn, help grow your tourism business.
What marketing messages do Millennials respond to best when considering their next travel destination? Learn more about how Eco Africa Digital considered and created the key content pillars for our client (and how you can too).
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